"In many more relaxed civilizations on the Outer Eastern Rim of the Galaxy, the Guide has already supplanted the great Encyclopaedia Galactica as a standard repository of all knowledge and wisdom, for though it has many ommisions and contains much that is apocryphal, or at least widly inaccurate, it scores over the older, more pedestrian work in two important respects. Firstly it is slightly cheaper, and secondly it has the words DON'T PANIC inscribed in large friendly letters on its cover."

It might sound stupid, but when faced with malware on your Pc, the first thing to do is: Don't panic and don't start deleting files.

First, identify the malware and learn as much about it as you can. We have seen people , trying to execute "repairs" without proper information or skills and create more resulting damage than any virus could ever do.

Second, look in our database for information on the malware you have and start learning how to defeat it.

If it is a known trojan or virus program, look in the antivirus databases at McAfee or Symantec.

Do you have something that's not in our database? Let us know about it.

And don't forget the "Golden Rule" : Always, always, ALWAYS have a backup!